Our customisation process typically spans between 6 to 12 weeks, encompassing various stages from initial design discussions to the production of your bespoke piece. This timeline includes consultations on your desired design, discussions regarding gemstone options (Lab or Mined), the creation of a Computer-Aided Design (CAD) drawing (with a maximum of 2 revisions), and finally, production. Please note that the duration may vary based on the complexity of your design and any required revisions.

Upon confirmation of the CAD drawing, our craftsman will proceed with bring your piece to life. The estimated time for you to receive your piece once the production phase begins is is 4 - 5 weeks.

Additionally, for pieces exceeding SGD3,500, a non-refundable deposit is necessary. For pieces under SGD3,500, full payment is required upfront. This payment covers the procurement of materials and gemstones for your custom piece, with the remaining balance payable before delivery.

For precise timelines and further details, feel free to contact us at hello@justinejewellery.com. We're here to assist you every step of the way with your bespoke jewelry journey!

To kickstart the process, we'd love to hear your vision or see any reference images you have in mind for the gemstones, design, or style you desire.

Please provide as many specifics as you can regarding the materials, gemstone size and clarity preferences, whether you prefer lab-grown or mined options, any occasion details, and your budget. This will help us better tailor to your preferences.

We will provide a non-obligatory quotation for your consideration. Do note that quotations may vary based on your preferences for lab-grown or mined gemstones, as well as clarity and material choices.

At Justine Jewellery, we collaborate with craftsmen boasting decades of expertise, capable of fulfilling a wide array of design requests. Our customizations are crafted in 9K, 14K, or 18K Solid Gold, with the option to select from lab-grown or mined gemstones.

We're here to bring your unique vision to life, whether it's for a necklace, ring, bracelet, or a pair of earrings. Simply reach out to us at hello@justinejewellery.com to begin your custom jewelry journey.